Frequently Asked Questions
Do I need to set up an account with you?
No, you don't need to set up an account to shop with us or get in contact with us. We do recommend it, though, as it will keep all your order data together in one place, so the next time you come back to us, your checkout will be faster and smoother!
I would like to establish terms with your company. Where could I find a credit application?
Fill out this Credit Application form to get the process started.
What forms of payment do you accept?
We accept Paypal and all major credit cards. You can also fill out a Credit Application form to set up payment terms.
I've forgotten my password
Click on My Account and you will see a link that says Forgot your password click here.
I want to return my purchase! What do I do?
View our RMA (Return Merchandise Authorization) page for specifics on how to proceed with a return.
What are cookies? Do I need to enable cookies on my browser?
Cookies are small text files that remember information about you, such as your login status, preferences, and shopping cart contents, to improve your browsing experience.
You are not required to accept all cookies, however some features of the site may not work properly for you if you decline.
Want to update your cookies? Click or tap the thumbprint icon in the corner of your screen.
We will never sell your information to third parties.
What are Allied Advantage Points?
We want to say thanks for you loyalty and trust. We offer Allied Advantage Points on purchases when you're logged into a customer account. Accumulated points can be used toward purchases on the alliedelkectronics.com website.
Please review the following terms of use:
- Points are earned online only, and can only be redeemed on the website.
- Points expire 365 days after being earned
- Points are earned at a rate of 1 point per $1 spent before taxes and shipping.
- Points are redeemed at a rate of 100 points per dollar
- We reserve the right to make changes to this program at any time.
Ready to earn? Click here to log in or create a free account to start raking in the rewards.