Allied Electronics, Inc.

4th Quarter 2009


Allied
4th Quarter 2009 Edition!
Happy New Year 2010!
Industry Buzz

Road Ranger’s Free at Last

Love’s Shatters Building Record

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The Lab Report

Check out some of the latest enhancements under test in the QA lab.

Details here

Rebranding Made Simple

Chameleon Like a chameleon seeking protection, or at the very least, a way out of a tricky situation, gas stations and travel plazas have been known to change colors in the face of adversity and difficult times.

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High Hopes for the Ultimate Parts Catalog

Petro ProductsAs fast as children run for toy catalogs this time of year, service managers and pump contractors should be running for the new Allied parts catalog which will be available in CD form by mid-February. Containing over 25,000 products, the CD will be an invaluable tool, particularly for those who do not have Internet access.

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Local Allied New

Gen WaltzGen Waltz Set to Retire

Allied employees gathered on Christmas Eve to offer best wishes to Gen Waltz as she leaves the piles of snow and ice in Bristol for Florida’s warm, sunny shores with her husband, Mickey, to spend more time with their children, grandchildren, and great grandchildren.

Hired in 1991 as a dispatcher for Allied’s service department, Gen would go on to juggle many responsibilities for the next 18 years, assisting Russ Coulon with rollout projects, Allied’s website, the Allied e-Store and even the CD catalogue. Gen also took care of employees’ travel arrangements and, yes, she was even the pleasant voice often heard on the switchboard.

“I have very fond memories of the company trips to Jamaica, Bahamas, and Mexico, and Christmas lunches with Al [Magro] and Bob [Brown],” said Gen, “but most of all I will always have fond memories of the people I worked with. There is a camaraderie within Allied that makes the employees more like family. I have been so very lucky to have had the privilege of working for Allied Electronics all of these years!”

When asked what she plans on doing with her spare time besides visiting family, Gen said “While my husband plays golf, I plan to sit by the pool and finally get to finish reading a book!”

Be sure to come back and visit us, we will miss you Gen!

e-Store Specials
Optical encoders are known for failure during the winter months. Are you prepared?

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Offer expires 1/31/10

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Tokheim Premier C
Optical Encoder

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Optical Encoder

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Did You Know?
Technical Service Bulletins Allied now has Technical Service Bulletins available on our Website. The TSBs contain important announcements from Allied’s help desk. You can either check in early and often or simply sign-up for the TSBs to be sent directly to your mailbox. Visit the TSB section of our Website today!
Tech Support’s Tip of the Day

Tech Tip Due to card table implications in ANDI and NeXGen systems, service and help desk personnel should avoid performing a Cold Start via the ANDI_DGS application.

A Cold Start will erase ALL card table information, rendering a site UNABLE to process credit and debit transactions. Upon performing a Cold Start, the credit card network help desk will need to be contacted to request a new card table download.  In some systems, this process can take between 15 – 20 minutes.

In addition to erasing all card table information, a Cold Start will also erase all internal data and configuration including:

  • Dispenser configuration
  • DPT/ Card Reader configuration
  • Tank gauge configuration
  • Software configuration options
  • Current transactions

Therefore, a Cold Start should only be performed:

  • When an ANDI or NXG software change occurs
  • During initial installation to clear any possible programming resulting from production testing
  • When all hardware possibilities have been exhausted in the troubleshooting process

For more assistance, please contact Allied’s tech support group or read the TSB “ANDI_DGS Port Assignment Function” on the Website.

Fun Fact
Fun FactThe first time a ball was lowered in Times Square was December 31, 1907. The ball was 700 pounds, 5 feet in diameter, and made of wood and iron. The modern ball is made from Waterford Crystal and weighs over 1,000 pounds. There are over 9,000 LED lights, but the ball uses hardly any energy. The ball begins to drop at exactly 11:59 and completes the journey exactly at midnight to ring in the New Year. The ball was not lowered in 1942 and 1943 due to wartime restrictions.


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