3rd Quarter 2009

3rd Quarter 2009 Edition!
	Be sure to visit BOTH of Allied’s booths at the NACS Show in Las Vegas, October 20-23 and challenge the Allied guys to a game of Wii! - Booth 3742 in the Technology section - Booth 4966 in the Petroleum section

Industry Buzz

More NeXGens for the Midwest

100 Feet Quite a Distance for QuikTrip

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The Lab Report

Check out some of the latest enhancements under test in the QA lab.

Details here

Congratulations!

Philadelphia Phillies
NL East Champions

Class is in Session

Allied’s Webinars and TSBs Prove Popular
It’s autumn and that means it’s time for folks to head back to school, including many of Allied’s customers and vendors. Seeing a need to offer “refresher” courses on everything from the popular ANDI_DGS utility to basic NeXGen and ANDI troubleshooting skills, Allied’s technical support group began conducting hourly Webinars held on a weekly basis.

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State of Shock

Surprised by the amount of protection needed in the forecourt? Why?
It seems as though wherever one turns, protection is being sought in some form or another. Parents want to protect their children. Employees want to protect their jobs. Beachgoers want to protect their skin from UV rays. The federal government wants to protect banks and CEOs.

Full Story

e-Store Featured Product

3M D-20 Intercom 6 Station

3M Intercom System Model D-20 - 6 Channel without a Mic.

The following Options are available:
Monitor Speaker, Foot Switch, Phone Jack, Music, and Message Player.

Part # 78-9236-2877-6
List Price $918.09
Normal Price $825.30

Special Price $638.98

Click here for more information and, for a short time only, take advantage of deep discounts off the list prices!

To receive discount, enter promotion code Newsletter1009 in the promotion code box during checkout.

Offer expires 10/30/09. Offer valid online only.

Remember, the Allied e-Store is being updated constantly so be sure to check back daily for those difficult-to-find parts in addition to thousands of other products!

New to our Website!

Help is now available to customers who use our RMA (Return Material Authorization) process.

When purchasing an exchange part via our online e-Store, you will now have the option to purchase a return shipping label for a flat fee. Just package the item to be returned for credit using our box and attach the pre-paid FedEx shipping label and that’s it.

Want to know what parts need to be returned to Allied for credit?
Simply look under the Customer Service section of our website and select the RMA Policy.
Here you will find all the details about our RMA policy including the new search feature that will allow you to enter your Customer ID and receive a listing of all out standing RMA numbers of the parts that need to be returned.

Did You Know?

Did You Know? Al Magro began his career in the petroleum industry way back in June, 1973 as a pump technician for Bayard Pump & Tank. At that time, Allied’s tech support group was in its infancy, literally: Jack Dickinson and Bob Danford were a year old growing up in Philadelphia. Paul Box was only a month old and Mike Vogt wasn’t even born yet. Al has been with Allied for over 30 years and is currently a sales representative. He is often called upon for his vast knowledge of legacy systems as well as power and data line protection.

Tech Support’s Tip of the Day

Tech Tip For redundancy purposes, one can re-assign ports on the NeXGen controller especially in the event of a suspected port failure on a NXG unit.

It is important to note that the NXG ports are designed specifically with certain communication protocols in mind. For example, some ports are RS232 while others may be Current Loop, RS485, or 12 Volt Serial Interface. What needs to be understood when employing the port assignment function of ANDI_DGS is that ports supporting different protocols are NOT interchangeable.

For more assistance, please contact Allied’s tech support group or read the TSB “ANDI_DGS Port Assignment Function” on the Website.

Fun Fact

Those leaves that fall off the trees this time of year are really red, yellow, orange, and brown all year long; we just can't see it! The intense green pigment of chlorophyll actually blocks the pigments of the other colors. You could say that the other colors are "invisible." In the autumn, red, yellow, orange, and brown become visible and bright when the green chlorophyll weakens before the leaf falls off the tree.